Privacy Policy

By Sarah Jones

Privacy Policy for Pendulum Wellbeing

Effective Date: 30th June 2024

Pendulum Wellbeing (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our contact form and website. It also describes your rights regarding your personal data and how you can exercise those rights.

1. Information We Collect

When you use our contact form, we collect the following personal information:

  • Name
  • Email Address
  • Mobile Phone Number

In addition, we collect certain information automatically when you visit our website through the use of cookies and other tracking technologies.

2. How We Use Your Information

We use the personal information collected through our contact form for the following purposes:

  • To respond to your inquiries and provide you with information about our services.
  • To communicate with you regarding appointments, services, and other related information.
  • To improve our services and website.

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience by recognizing you when you return to our website and tailoring content to your preferences.
  • Understand how you use our website and improve its performance and functionality.
  • Analyse traffic and user behaviour to improve our services and marketing efforts.

We process your personal data on the following legal bases:

  • Consent: By providing your personal data via the contact form, you consent to us using your data for the purposes stated above.
  • Legitimate Interests: We may process your personal data to pursue our legitimate interests, such as improving our services and communicating with you effectively, provided that such interests are not overridden by your rights and interests.

4. Cookies

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or other electronic devices) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

Types of Cookies We Use

  • Strictly Necessary Cookies: Essential for you to browse our website and use its features.
  • Performance Cookies: Collect information about how you use our website to improve its performance.
  • Functionality Cookies: Remember choices you make to provide enhanced, more personal features.
  • Targeting Cookies: Deliver adverts more relevant to you and your interests.

Managing Cookies

You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and comply with data protection laws.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. If you wish to have your personal data deleted, you can contact us at pendulumwellbeing@gmail.com.

7. Your Rights

Under data protection laws, you have the following rights:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Erasure: You have the right to request that we delete your personal data under certain conditions.
  • Restriction: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • Data Portability: You have the right to request the transfer of your personal data to another organization, or directly to you, under certain conditions.
  • Objection: You have the right to object to our processing of your personal data under certain conditions.

To exercise any of these rights, please contact us at pendulumwellbeing@gmail.com.

8. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data. This includes measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Pendulum Wellbeing
Email: [pendulumwellbeing@gmail.com]
Phone: [07473 534 713]

By using our contact form and website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein.

This privacy policy is designed to comply with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. If you have any specific legal requirements or concerns, we recommend consulting with a legal professional.